Refund Policy

1. 1. Subscription billing

Premium is billed in advance: US$7.99 for a monthly plan or US$59.99 for an annual plan. Each subscription renews automatically at the end of its period until you cancel.

2. 2. Cancelling your subscription

You can cancel at any time from the Billing section of the app or through the Telegram bot. When you cancel, your subscription stops renewing and you keep Premium access until the end of the period you already paid for. We do not automatically charge you again after cancellation.

3. 3. 14-day right of withdrawal (EU/EEA/UK)

If you are a consumer in the EU, EEA or UK, you have the right to withdraw from a purchase within 14 days. Because the Service provides digital content and access immediately, by subscribing you request immediate access and acknowledge that your right of withdrawal is lost once the service period has begun and you have started using Premium. Where the law still grants a refund, we will honor it.

4. 4. Refunds

Outside the cases above, subscription fees are generally non-refundable, including for partial billing periods or unused time after cancellation. However, we want you to be satisfied, and we review refund requests in good faith. We may grant a refund if:

• you were charged in error or charged twice;
• a technical problem on our side prevented you from using Premium and we could not resolve it;
• applicable consumer-protection law requires it.

Approved refunds are returned to your original payment method via Stripe, usually within 5–10 business days.

5. 5. How to request a refund

To request a refund, contact us through the in-app Support section or the Telegram bot @Eatwise4you_bot within 14 days of the charge. Please include the email on your account and the reason for the request so we can help you quickly.

6. 6. Changes

We may update this Refund Policy from time to time. The version in effect at the time of your purchase applies to that purchase.